Your client inbox
Chats brings your project chats and connected email mailboxes into one list. A ring round each person shows how long they have waited for a reply: amber after an hour, red after a day.
Connect a mailbox (admins)
- Open Admin, then Mailboxes.
- Add the mailbox your clients write to.
- New mail shows up in Chats under Email.
Slack
If your team works in Slack, an admin can bridge project chats to Slack channels under Admin, then Slack. Messages that arrive from Slack put the chat back on your side.
Connecting your own WhatsApp number is coming soon.